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Ensures a positive and exemplary experience with all patients by focusing on patient experience, satisfaction, and resolution Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about products and services to customers Resolve customer complaints and concerns in a timely and effective manner Document cu
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(including but not limited to) Prepare medication orders by compounding or admixing medications under supervision of a registered pharmacist. Checks all orders for completeness of information. Verifies patient information and proper physician authorization. Checks all orders for insurance approval before admixing. Under a professional's supervision, admixes drugs as order
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The essential duties and responsibilities (including but not limited to) Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physici
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Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices. Assesses patient/family needs and provides teaching and other instructional material . Prepares and administers therapies under the direction and supervision of a physician. Administers all medications/blood products using correct medication/blood
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Performs CT procedures as ordered achieving a high level of quality. Offers expertise to physicians regarding appropriateness of additional/modified studies, etc. Escorts patients to treatment room. Assists with dressings as necessary. Completes all paperwork necessary to ensure timely delivery of CT services. Logs radiologic procedures completed. Processes routine paperw
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Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices. Assesses patient/family needs and provides teaching and other instructional material . Prepares and administers therapies under the direction and supervision of a physician. Administers all medications/blood products using correct medication/blood
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(including but not limited to) Answers all incoming calls; assesses callers' needs and directs to appropriate personnel and p ages clinic personnel as appropriate . Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. Fo
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Maintains all on site computer equipment including personal computers, peripherals, servers, wireless equipment, and printers. Provides support for a medium sized population of users across multiple sites in a practice. Performs installation and upgrades on peripherals such as printers, scanners, laptops, and dictation equipment. Conducts training of various office applic
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Plan, implement, coordinate, evaluate, and promote the continuity of care consistent with established standards and practices. Assesses health status by interviewing patients regarding their current status and medical history. Collects and records nursing assessments and interventions. Reviews and reports the results of the health status assessment and physical examinatio
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(including but not limited to) Assists with performing phlebotomy and collecting appropriate specimens from patients as ordered. Assures pre authorization and completes appropriate consent forms (ABN) prior to collection of limited coverage tests. Assists with special procedures as needed ( i.e. bone marrows in the room). Follows the laboratory's procedures for specimen h
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Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required. Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Registers all new patients into the sys
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(including but not limited to) Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prepa
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Performs radiological procedures as ordered achieving a high level of quality. Confirms patient history and communicates areas of concern to physicians and others as appropriate. Ensures films and records are properly completed with relevant patient identification data and film labeling requirements. Computes and selects proper technical factors based on patient size, phy
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Accurately delivers and records radiation therapy treatments under the direction of a radiation oncologist and chief radiation therapist. Accurately enters and maintains patient treatment parameters into electronic medical record. Participates in clinical instruction of newly hired therapists and students. Assists in maintaining patient appointment schedule and submitting
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Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices. Assesses health status by interviewing patient regarding current status and medical history. Assesses patient/family needs and provides teaching and other instructional material. Provides psychosocial support to patients and families. Facilitates c
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